1. What data we receive

From the request form, the cart and the calculator: your name, phone number, how to contact you (WhatsApp or Telegram), the date and format of the event, the location, the number of guests, the budget, your wishes and the catalogue items you chose.
From your personal account: the email or Telegram account you sign in with (sign-in by code), your history of orders and estimates, files in your account.
From chats with the AI assistant on the website and in our Telegram bot: the text of your messages.
Automatically: cookies, IP address, device and browser type, the pages you viewed. This data is collected by Google Analytics.

Google Analytics runs with Google Signals: if you are signed in to a Google account and allow ad personalisation, Google may link this data across your devices. You can turn this off in Google's ad settings (adssettings.google.com).

2. Why

to reply to your request, prepare an estimate and run the event;
to manage your order in your personal account;
to improve the website and understand which services people look for.

We do not sell your data and do not use it for anyone else's advertising.

3. Who we share it with

Our team: managers and event organisers, only to work on your request.
The services the website runs on: hosting and database (Netlify); request notifications to our team (Telegram); emails (Resend); the AI assistant (Anthropic); analytics (Google).
The event's contractors (venue, performers, transport) — only what is needed for your event.
Government authorities — only if Thai law requires it.

4. How long we keep it

Requests and orders — up to 3 years after the event: this is needed for accounting, guarantees and repeat requests.
Analytics data — under Google's rules.
You can have your data deleted at any time on request (see section 6).

5. Cookies

Cookies are needed to sign in to your account and for analytics; the cart is kept in your browser's storage. You can turn them off in your browser settings, but then parts of the website may work less well.

6. Your rights

You can find out what data we hold about you, correct it, delete it or withdraw your consent. Write to info@doubledproject.com or on WhatsApp +66 82 316 76 43 — we will reply within 30 days.

7. Changes

We may update this policy. The current version is always on this page. Last updated: 21 October 2026.

Privacy policy